Terms of Service

These Terms govern your use of the NEXUS website and any proposal, estimate or engagement that starts through it. By using the site or sending us an enquiry, you accept them.

Where we sign a separate services contract, statement of work or master agreement with you, that document prevails over these Terms wherever the two differ.

NEXUS designs and builds software. Depending on the engagement, that includes:

Work begins when a written scope and its price are accepted by both sides. Until then, proposals and estimates are non-binding and valid for thirty days.

Every engagement names its deliverables, milestones and acceptance criteria. Anything outside that scope is quoted separately before it starts — we do not bill for work you did not approve.

Delivery dates assume you can hold up your side of the work. Concretely, we need:

Delays on these points move the schedule by at least the length of the delay.

Fees, currency, payment schedule and expenses are set out in the accepted scope. Unless it states otherwise, invoices are payable within fifteen calendar days of issue.

Late payment may suspend work after written notice. Taxes, duties and third-party costs — licences, cloud usage, app-store fees — are yours unless we agreed otherwise in writing.

You own what we build for you. On full payment of the fees for a deliverable, the intellectual property rights in that deliverable transfer to you.

We keep ownership of the tools, libraries, patterns and know-how we bring to the work and reuse across clients. Where those are embedded in your deliverable, you receive a perpetual, worldwide, royalty-free licence to use them as part of it.

Third-party and open-source components remain under their own licences, which we disclose in the hand-off documentation.

Each side keeps the other's confidential information confidential, uses it only for the engagement, and protects it with at least reasonable care. This obligation survives the end of the engagement.

It does not cover information that is public, already known, independently developed, or that the law requires us to disclose.

We will not name you as a client or describe your project publicly without your written approval.

We warrant that the work is performed with professional skill and care by qualified people, and that deliverables will substantially conform to the accepted scope for ninety days after acceptance.

During that window we fix reported defects at no cost. The warranty does not cover changes made by third parties, misuse, or failures in systems outside our control.

Beyond this, the work is provided without further warranties of any kind, to the extent the law allows.

Neither side is liable for indirect, incidental or consequential damages, or for lost profits, revenue or data, even if warned they were possible.

Our total liability arising out of an engagement is capped at the fees you paid us for that engagement in the twelve months before the claim.

Nothing here limits liability for fraud, wilful misconduct, or anything the law does not permit to be limited.

Either side may terminate an engagement on thirty days' written notice, or immediately if the other commits a material breach it fails to cure within fifteen days of being told about it.

On termination you pay for work performed and costs committed up to that date, and we hand over everything completed, in a usable state, with its documentation.

These Terms are governed by the laws of the country in which NEXUS is incorporated, without regard to its conflict-of-law rules. Any dispute the parties cannot resolve in good faith within thirty days will be submitted to the exclusive jurisdiction of the competent courts of that country.

If your organisation requires a specific governing law or venue, we agree it in the signed engagement contract, which prevails over this section.

Questions about these Terms, or a request to negotiate specific clauses before an engagement, can be sent to the address below.